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ON DEMAND
Reduce order cancellations with mobile conversations
Galactis helps the fastest-growing rideshare & delivery companies connect drivers, consumers, and support agents within the mobile app to ensure order completion.
Timing is everything. Resolve order issues ASAP with in-app conversations.
On-brand, curated experience
Customize the overall look to suit your needs. Incorporate colors, fonts, and icons to make the interface look exactly how you want it to be.
Minimize order cancellations
Control support costs
Reduce your reliance on SMS
Prevent cancellations before they happen. Use mobile conversations across chat, voice, and video to connect all parties in real time.
Save on expensive live support agent calls while maintaining high CSAT by using real-time chat to resolve issues before escalation.
Take back control of the user experience by focusing on cost-effective in-app messages instead of SMS, often the second largest expense of on-demand businesses.
Cheaper and more reliable than SMS
SMS is expensive & rife with scams. In-app chat, voice, & video are more cost-effective and reliable alternatives. Best of all, you control the experience and the data.
In-app communication at the speed of on-demand
iFood added in-app chat to improve communication between delivery drivers and customers.
Galactis gives your marketplace the tools to deliver
a premium messaging experience so you can create an engaging, transparent booking and delivery experience.
With Galactis's interaction capabilities inside your app, you can stay on top of unexpected changes.
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